Frequently Asked Questions

You can contact us through whatsapp button at bottom right corner of the website or email us at founder@craftandglory.in.

We are also reachable at all social media handles.

We strive to respond to all inquiries within 24 hours.

Goodyear Welting is a 155-year-old boot/shoe construction method which allows a pair to be resoled (changing the sole) multiple times. 

The method was invented by the inventor of the Rubber, Mr Charles Goodyear Jr. (Goodyear Tyre Company)

• Super durable construction method used only by the best boot/shoe-making artisanal brands & artists across the globe.
• Part of heritage & history preferred by shoe nerds and collectors.
• Since construction is time-consuming & expensive only the best materials & leather are used so that the shoe/boot lasts for years & decades to come.
• Was developed during the industrial revolution in America for mine, labour, factory workers and the army.

We offer a range of leather goods, including

• Goodyear Welted Boots
• Goodyear Welted Shoes
• Duffle Bags
• Satchel Bags
• Briefcases
• Backpacks
• Macbook Sleeves
• Apple Watch Straps
• iPhone covers
• Airpod Cases
• Wallets
• Belts, and more

All of our products are made with high-quality full-grain leather and are crafted by hand.

Full-grain leather is the highest quality type of leather available, as it comes from the top layer of the animal hide and retains its natural texture and imperfections. It is the most durable and long-lasting type of leather, and it develops a beautiful patina over time.

Yes, all of our leather goods are made by skilled artisans who use traditional techniques to cut, stitch, and finish each piece by hand. This results in a product that is unique and of the highest quality.

Full-grain leather is the highest quality type of leather, as it is the most durable and develops a unique patina over time. Other types of leather, such as top-grain or corrected-grain leather, are lower quality and may be less durable.

We source our leather from reputable tanneries that use environmentally responsible processes and prioritize animal welfare. We carefully select the highest quality full-grain leather for our products.

Yes, we are committed to using sustainable and eco-friendly materials whenever possible. Our leather is sourced from reputable tanneries that use environmentally responsible processes, and we use recycled materials for packaging and shipping.

Please refer to our sizing guide for each product to determine the appropriate size. If you have any questions about sizing or need assistance, please contact us and we will be happy to help.

To care for your leather goods, we recommend using a soft-bristled brush to remove any dirt or debris, and applying natural leather conditioner to keep the leather supple and hydrated. Avoid exposing the products to excessive heat or moisture, and store them in a cool, dry place, in dust bags when not in use.

Yes, we offer wholesale and bulk orders for our leather goods. Please contact us for more information on pricing and minimum order requirements.

You can place an order directly through our website, or you can contact us if you need assistance with your order.

We accept a variety of payment methods, including major credit cards, debit cards, UPI, EMI options, and other secure payment options.

As our products are made to order, along with customization options, it is not viable for us to offer Cash On Delivery. You can be rest assured, that our each product is made using highest quality full grain leather, and comes with a 2 Years Warranty.

Yes, we offer customization options for many of our products, including embossing, monogramming, and custom sizing. Contact us for more information on customization options.

With proper care and maintenance, our leather goods are designed to last for many years. Depending on the frequency of use and conditions of wear, they can last for several years or even decades.

Our products are handcrafted using the highest quality full-grain leather and traditional techniques that have been passed down through generations of artisans. This results in a product that is unique, durable, and of the highest quality.

We do not currently have a physical retail outlet, although we do have our workshop in Gurgaon, so if you are in NCR, you are welcome at our workshop and have a look at the masterpieces being handcrafted by our skilled artisans.

We do offer gift wrapping for an additional fee, along with customized messaging. Feel free to reach out to us for more details

Yes, we stand behind the quality of our products and offer a 2 Years warranty against defects in materials or workmanship. If you encounter any issues with your product, please contact us for assistance.

Yes, we offer a hassle-free return and exchange policy. If you are not satisfied with your order for any reason, please contact us within 15 days of receiving your order to arrange for a return or exchange.

Although if the product is customized, or purchased on discount, we would not be able to offer a return or exchange.

Yes we do offer international shipping. 

As our products are handmade, and made to order, we usually ship out the products in 10-12 days. If you want more information, or for any specific case scenario, please feel free to reach out to us.